Important Information
Policies
To help make your stay at Hotel Rinconada de Cortes in Cuernavaca as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies to make planning your stay easier.
Check-In & Check-Out
Check-in typically begins in the afternoon, with check-out required by late morning. Early check-in or late check-out may be available on request, subject to availability.
Identification & Age Policy
Guests are required to present valid photo identification at check-in. The minimum age to book or stay without an accompanying adult is generally 18 years.
Deposits & Payments
A credit card or cash deposit may be requested at check-in to cover incidental charges. Room payments are usually collected at the property unless otherwise specified during booking.
Smoking Policy
Smoking is not permitted in guest rooms. Designated outdoor areas are provided for guests who wish to smoke.
Pet Policy
Pets are not allowed at Hotel Rinconada de Cortes.
Cancellation Policy
Cancellations depend on the selected rate plan. Some reservations allow free cancellation up to a certain date, while others may be non-refundable. Guests are encouraged to review their booking confirmation for exact details.